Riverwood Service Station

Reviews of Riverwood Service Station

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  Colin Buchanan Added May 15, 2022

  ★ ★ ★ ★ ☆
  Competitive priced fuel got me in the driveway.
  
  I liked the guy on the counter. Eye contact. Cheerful greeting. Receipt without having to ask. Didn’t try and sell me a Monster with a king size Mars Bar for 3 cents off per litre.
  
  You get those bits right and you’re into the finals. Well done, Digger.
  
  Plus nostalgia overwhelms me whenever I’m in Riverwood.
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  Jack Vanderbilt Added May 11, 2022

  ★ ☆ ☆ ☆ ☆
  Unfortunately I suffer from chronic Urinary incontinence & Interstitial cystitis meaning I struggle to hold my bladder.
  
  On Monday he 28th December 2020 I was driving through the main street and googled closest Petrol Station with customer bathroom & found "Riverwood BP" I am not a local and not at all familiar with the area.
  
  Also I felt I should spend some money there before asking for access to the bathroom. ( I spent $20.00 )
  
  At the counter I needed to wait for the Indian cashier to finish the deep Punjabi conversation with his friend or co-worker he was having, I then asked If I could please use your restroom?
  He replied the Bathroom is no longer available.
  
  By this time I had already started urinating in my pants, so outside the store found a secluded spot with bush trees and specifically private position (no one could see me)
  
  He must have been watching me on CCVT because in less than 1 minute he was behind me and started to screaming in front of other customers.
  
  Walking back to my car i could feel the urine running down my leg, I needed to urgency find a private, secluded spot.
  Then the cashier came running out of the shop yelling & threatening Me. I then tried to explain I have a medical condition, his response was "I dont care".
  Coincidentally another driver who was also there heard the verbal attack the PB staff member gave me & said what happened? i explained & he couldn't believe it, he also mentioned that where I was standing in a leafy side section was 100% private & unexposed.
  
  In the end because of this BP staff member (India Guy) I did then end up going to the toilet in my pants & needed t0 drive all the way to Kiama in a disgusting, wet & embarrassed state.
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  Moli Taufa Added May 10, 2022

  ★ ☆ ☆ ☆ ☆
  I live local and I am a regular customer for this petrol station. I always refill 2 or 3 x 9kg gas bottles at this shop. I drove in on 28/09/2021 at about 5:50pm to refill 2 x 9kg gas bottle. As I reversed my vehicle to park where the gas bottle refill is, I saw a shop attendee standing behind the counter. As I walk in to pay for my gas bottles refill, it is a different attendee, He said, they can not serve me, I asked, why. He then said, the other attendee finished early, I said to him it's no good. The other attendee still in the office. I have to drive all the way to Bankstown for my gas bottles refill cause I am cooking on gas stove. This is not the first time staff doing it to me, I will never go back to this petrol station for a car refuel or gas bottles refill. Staffs are being lazy,
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  Ramz Hmd Added May 09, 2022

  ★ ☆ ☆ ☆ ☆
  To whom it may concern,
  I just wanted to let you know that I just went to A BP Gas station in Riverwood/Peakhurst NSW right opposite the Police Station ..
  I am still shocked that the attendant refused to take coins for my fuel he was so rude and raised his voice at me once I asked to speak to the manager and literally yelled at me GET OUT..!!!
  I can’t believe it he said give me a card or a note I don’t want coins I don’t want to sit here and count this and began to verbally abuse me so ofcoarse I did in return tell him that I will make sure management will hear about this..!!!
  I am shocked at the service of this gas station it’s not the first time I’ve had bad customer
  Service here but for me this was icing on the cake..!!!
  The worst customer service ever I would like to know why BP is refusing to accept coins or was this just the attendants own choice because it’s a 2 second inconvenience to the attendant to count..!!??
  
  Regards
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  Andy Ba Added May 03, 2022

  ★ ★ ★ ★ ☆
  Cheapest petrol at a convenient place

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